Who We Are:
Established in 1958, Avonmore Electrical is a proud, family-owned business with over 100 dedicated staff across our Cork and Dublin offices. We specialise in the Repair, Supply, Installation, and Maintenance of Electro-Mechanical equipment, offering both in-house and on-site solutions tailored to meet the unique demands of our valued customers.
At Avonmore, our mission is clear: Keep Industry Running. This drives every decision we make and every service we deliver. Our success is built on trust, collaboration, and innovation. We partner closely with customers across industries to solve complex equipment challenges, ensuring their operations run smoothly and efficiently.
How we work:
Working at Avonmore means becoming part of a team where people strive every day to meet and exceed customer needs. We believe in an open environment where each team member’s contribution leads us to better personal and company outcomes. Every day is an opportunity to learn and grow, supported by a culture that values curiosity and encourages everyone to challenge themselves and try new things.
Our commitment to quality isn’t just about what we deliver; it’s about our pride in how we get there, striving for excellence in everything we do. Our focus on customer satisfaction is at the heart of everything, ensuring every project and interaction leaves a lasting, positive impact.
Job Specification: Business Development Manager
Position Title: Business Development Manager
Department: Sales & Business Growth
Location: Leinster and Midlands
Reports To: Sales Manager
Overview:
We are looking for a highly motivated and commercially driven Business Development Manager to drive growth, expand our client base, and strengthen existing relationships. This role will play a pivotal part in executing the sales strategy set by the Sales Manager, ensuring business expansion through both new client acquisition and account management. The ideal candidate will have a strong technical understanding of our industry and be adept at identifying cross-selling and upselling opportunities across our three core divisions:
- Sales of New Products
- Overhauls of Mechanical and Electrical Equipment
- Site Installation & Servicing of Mechanical and Electrical Equipment
This role will require a balance of strategic business development and relationship management, ensuring that existing customers continue to receive high levels of service while also uncovering new business opportunities.
Key Responsibilities:
Strategic Business Development:
- Develop and execute a targeted sales strategy aligned with the goals set by the Sales Manager.
- Identify and develop new business opportunities within the industrial and water services sectors.
- Conduct market research to identify emerging trends and customer needs, feeding back insights to the Sales Manager.
- Work closely with the Sales Manager to establish clear go-to-market strategies for new services and solutions.
Customer Acquisition & Market Expansion:
- Proactively seek out new clients, developing a strong pipeline of potential customers.
- Engage with engineers, procurement teams, and key decision-makers within target industries.
- Develop and implement strategies to win new business while ensuring sustainable, long-term partnerships.
- Represent the company at industry events, trade shows, and networking opportunities to enhance market presence.
Account Management & Relationship Growth:
- Manage and strengthen relationships with existing customers, ensuring a high level of engagement and satisfaction.
- Serve as a trusted advisor to key accounts, providing technical support and tailored solutions.
- Regularly review client service performance and satisfaction, identifying areas for improvement.
- Work closely with the Customer Success Specialists to ensure seamless client service and follow-up.
Cross-Selling & Upselling Strategies:
- Work closely with the Sales Manager and Account Executives to develop cross-selling and upselling strategies.
- Identify opportunities within existing clients to sell additional services, such as overhauls or maintenance contracts.
- Leverage CRM insights from Microsoft Field Services to pinpoint customer needs and recommend additional solutions.
- Collaborate with the Overhaul and Servicing Teams to ensure integrated service delivery for existing and new customers.
CRM & Data-Driven Sales Execution:
- Fully utilize Microsoft Business Central (ERP) and Microsoft Field Services (CRM) to track and manage sales opportunities.
- Maintain accurate and up-to-date customer records, sales interactions, and pipeline data.
- Use Power BI dashboards to analyze customer trends, forecast revenue, and improve sales efficiency.
- Provide regular reports to the Sales Manager on business development progress and market trends.
Collaboration & Internal Communication:
- Work closely with Sales, Service, and Overhauls teams to align on client needs and ensure seamless operations.
- Collaborate with the Sales Manager to optimize sales strategies and adjust plans based on market feedback.
- Ensure that client feedback is communicated to relevant departments, improving service quality and customer experience.
Key Skills and Qualifications:
Essential:
- Proven experience in business development, sales, or key account management in an industrial, mechanical, or electrical setting.
- Ability to build and maintain long-term relationships with engineers, procurement professionals, and technical stakeholders.
- Experience working with Microsoft Business Central and Microsoft Field Services CRM or equivalent programmes.
- Strong understanding of sales pipelines, lead generation, and customer retention strategies.
- Strong negotiation, communication, and presentation skills.
- Ability to work independently while collaborating across departments.
- Highly proficient in Mircosoft Office – Word, Excel, Powerpoint.
Desirable:
- Background in mechanical or electrical engineering.
- Experience with certifications, compliance standards, and regulated industry requirements.
- Familiarity with predictive analytics, Power BI dashboards, and AI-driven sales insights.
- Previous experience in complex sales cycles, contract negotiation, and solution-based selling.
Key Performance Indicators (KPIs):
- Number of new clients acquired per quarter.
- Growth in revenue from new business and cross-selling activities.
- Number of meetings and engagements with key stakeholders (engineers, procurement teams, etc.).
- Conversion rate of leads to long-term contracts.
- Customer satisfaction and repeat business growth.
- Expansion into new industry sectors or markets.
- Accuracy and quality of CRM data and sales pipeline forecasting.
Benefits:
- Competitive salary with performance-based incentives.
- Professional development opportunities, including training and certifications.
- Comprehensive benefits package (e.g., Pension, company car allowance).
- Opportunity to be part of a growing, dynamic, and customer-focused company.
- Work with cutting-edge ERP and CRM technologies to drive data-driven business growth.
Application Process:
Interested candidates should submit their resume and cover letter to Bríd Cooney, Human Resources, by COB, Friday, March 7th 2025.
